Shipping & Returns
Shipping & Handling
Please allow 5 business days to process your order.
Our regular standard shipping is Priority Mail by USPS, 2-3 business day delivery (including Saturdays) AFTER we ship your package. The shipping fee added to your cart includes, the weight of the product, tracking number confirmation, shipping and handling.
Please note that LaJonSleekDesigns.com is not responsible for any potential delay after item has been sent as it is provided by the carrier and may vary with package origin and destination.
The selection of shipping options are available to you upon checkout. All packages require a signature, if you would like to remove we can do so after a release form is filled out and returned via scan/email or fax!
Should we run into a problem where our risk department flags your order, this will delay your order. This happens when something is wrong with the information you inserted at the time of checkout. Whether, it came up as incorrect billing information, or CVV code, or as a possible fraudulent transaction, we may ask for a credit card authorization form be filled out and sent back to us. Click on this link: please fill out this form and return it to us as soon as possible. Please understand that having a mismatch in the billing and shipping address you provide can delay your order.
Standard Priority Shipping ($18.00)
This selection means you will receive your shipment 2-3 business days AFTER we ship your package. If your package can ship the same day, it will arrive 2 or 3 business days later. If we ship your package 2 business days later, it'll arrive 2 or 3 business days later. And so on, and so forth. Standard shipping is NOT a guaranteed service. Although 95% of the time our customers receive their package in 2-3 business days, USPS standard priority shipping does not guarantee 2-3 business day shipping. For more guaranteed shipping, please select rush shipping.
Priority Expedited Shipping ($25.00)
This shipping amount can mean one of two things. Either, you were charged this amount because you ordered a couple items, or you're expediting your order shipping time. If you ordered one item, and selected this method, we will ship your package sooner than the 5 business day wait. If you were charged this amount because of multiple items, then this is strictly for the weight of the package, and not guaranteed to expedite the shipping time. However, we will still, and always do our best to ship packages out as fast as we can.
Rush/Overnight Shipping ($60.00)
We get a lot of customers who wait last minute to order, and expect us to work miracles. This is the shipping method for you. Not only will you get your package the next business day, but it's guaranteed by the Post Office of your choice (USPS or FEDEX).
We guarantee to do our job to ship the package, and they guarantee having your package delivered the following business day. They have either early morning deliveries, or by noon.
These packages are mainly signature required packages, and someone needs to be home to sign for it. We ask that you only select this shipping method if you absolutely have to have your package the following business day. So please try your best to order sooner than later. Rushing a package is recommended only for returning customers or customers who are sure of their size.
We want our customers to be happy with sizing of our items and have ample time to return/exchange if need be. LaJon Sleek Designs is not responsible for you rushing your order and the selection of your size. We do however, do our best to ship ASAP.
Expedited/Overnight/Rush Delivery
Please keep in mind when selecting overnight delivery with Fed Ex, DHL, or USPS, we are not responsible for any problems that may occur should the package not arrive on time. Although they are extremely reliable, and promise a certain day and time guaranteed, anything can happen. We do our part and make sure we get your package to them on time, but we do not work for the shipping carriers so we can't be responsible for their mishaps. If a problem should occur we will assist you in every way that we can, but please call them first.
Custom Orders
If you require anything custom, size, or design, please call for a consultation. All custom orders or sizes, can take up to 5 business days to produce. Shipping is still 2-3 business days after that, for all RUSH orders please call in.